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An exception of type 'Polenter.Serialization.Core.DeserializingException' occurred and was caught.

3018075

Question / Problem: 

After upgrading Kofax TotalAgility  version 7.5 from old version, Windows Error events below happen every 5 minutes.

Type : Polenter.Serialization.Core.DeserializingException, Agility.Server.Common, Version=1.0.0.0, Culture=neutral, PublicKeyToken=d86c87abe4a71948
Message : An error occured during the deserialization. Details are in the inner exception.
Source : Agility.Server.Common
Help link : 
Data : System.Collections.ListDictionaryInternal
TargetSite : System.Object Deserialize(System.IO.Stream)

Answer / Solution: 

There were fixes made to the Deserializer in Kofax TotalAgility 7.5 Fix Pack 9.
If you apply the latest Fix Pack of version 7.5 or upgrade the Kofax TotalAgility to version 7.6, that should fix this issue.

Applies to:  

Product Version
KTA 7.5