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Kofax

Cannot find matching import source for message error in Message Connector

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Question / Problem: 

When ingesting messages through the KTA Message Connector, the following error is seen in the Message Connector Monitor with failed messages:

Cannot find matching import source for message

Answer / Solution: 

One possible solution is to restart the Kofax Message Connector service and reprocess any failed messages.  

 

 

Applies to:  

Product Version
KTA ALL

 

 

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