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Error Saving License Server

Article # 3034535 - Page views: 202

Issue

After a successful installation of KTA with a fresh KTA databases locally, trying to activate the license from a remote machine via Chrome browser

from KTA Designer throws the following error.

LicenseError.png

After clicking "OK", it does successfully launch however you will be having another error when clicking on "Set License Server"

Set license server error.png

Cause

It was found that the  Port 3128 is actually referring to a proxy port.

NOTE: The KTA local machine does not have Chrome/Firefox/Edge to open KTA Designer.

 

Solution

After disabling the proxy in Internet Explorer(IE) option, clicking "Set License Server" from the remote machine's Chrome browser does not prompt error anymore.

 

Applies to  
Product Version Build Environment Hardware
KTA 7.x      

 

 

Article # 3034535
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