Export Connector activity is not processing
Issue
When the Job reaches the export connector activity, the Job is not processes. It seems that nothing is happening.
Within the Windows application eventlog the following errors is seen:
...Message : Invalid object name 'AUDIT_LOG'....
Cause
The export connector service uses the Database configuration from the config files:
Agility.Server.Core.ExportService.exe.config and Agility.Server.Core.ExportWorker.Host.exe.config
C:\Program Files\Kofax\TotalAgility\CoreWorkerService\
The error is happening, when the DB connection strings are incorrect and are not pointing to the correct KTA database server or KTA databses
Solution
Verify that the DB connection strings within the config files are correct. Adjust the connection string to point to the correct servers and DB.
After the change, restart the Kofax Export connector service and process the Job again to the export activity.
Level of Complexity
Easy
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax Total Agility | 7.8 |
References
Add any references to other internal or external articles.
Article # 3037629