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Kofax

Export job and colligated Document data desktop app

Goal - BETA version

The Export job and colligated Document data desktop app was created by Technical Support to gather job and document data to assist in troubleshooting support cases. 

Prerequisites

  • All supported versions of Windows (server and client).
  • .NET 4.7.2 or above
  • KTA 7.4 or above
  • Supports KTA OP and OPMT deployments

User Guide

  1. Download the Export job and colligated Document data desktop app from here
  2. Enter the job id you will to export
  3. Enter the web server (SDK) location - eg, localhost, hostname, tenant.hostname.domain.com
  4. Select protocol and port number
  5. click run and select a download location

Data Collection

  • Job History
  • Job Audit log entries
  • Job Variables
  • Job Notes
  • Job associated documents including if exists source
  • Exports job process with associated capture projects

Some customers may restrict information such as job variable data or samples in the capture projects.  If this is the case, it is possible to redact the information in the generated zip folder before attaching to your Kofax support case. 

 

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