Skip to main content
Kofax

IPA SCM - Locked by another user for editing

Applies To

  • Invoice Processing Agility: 1.x and higher

Behavior

  • When trying to update profile settings in IPA SCM, below error is encountered:

Known Causes

  • This behaviour is seen intermittently when the IPA SCM configuration page has been locked by another user for editing.

Resolution

In the IPASCM Database:

  • Backup the contents of table PSWLock
  • then perform the delete statement:

delete from PSWLock