Job fails to export when PDF output is selected
Article # 3038592 - Page views: 80
Issue
After upgrading to KTA 7.10, the Kofax Export Connector for XML started throwing the error "Kofax PDF was selected as the image type, but no PDF file is available for release. Please verify that the PDF Generation queue is assigned to this batch"
This was working before the upgrade.
Solution
KEC 8.0 was being used. Install KEC 8.1 and the issue goes away.
Level of Complexity
Easy
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| KTA |
7.10 |
References
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Article # 3038592