Job fails to export when PDF output is selected

Issue

After upgrading to KTA 7.10, the Kofax Export Connector for XML started throwing the error "Kofax PDF was selected as the image type, but no PDF file is available for release. Please verify that the PDF Generation queue is assigned to this batch"

This was working before the upgrade.

 

Solution

KEC 8.0 was being used.  Install KEC 8.1 and the issue goes away.

 

Level of Complexity 

Easy

 

Applies to  

Product	Version	Build	Environment	Hardware
KTA	7.10

 

References

Add any references to other internal or external articles

 

 

Article # 3038592