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Kofax TotalAgility - Folder used in Web Capture Control (WCC) remains locked after ingesting files

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The folder used in a WCC remains locked after ingesting files

Applies To

  • TotalAgility 7.5
  • TotalAgility 7.6

Issue

I am ingesting pages to KTA using the Web Capture Control (WCC).  However, the folder used in the WCC remains locked after ingesting the files.

Solution

There are 2 solutions to this scenario:

  1. Use the save button on the WCC after ingesting the files. 
  2. Leverage the ForceUnlockItem() method on the WCC Ingestion Completed event handler. This will automatically unlock the folder when the upload is complete
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