Kofax TotalAgility - Folder used in Web Capture Control (WCC) remains locked after ingesting files
The folder used in a WCC remains locked after ingesting files
Applies To
- TotalAgility 7.5
- TotalAgility 7.6
Issue
I am ingesting pages to KTA using the Web Capture Control (WCC). However, the folder used in the WCC remains locked after ingesting the files.
Solution
There are 2 solutions to this scenario:
- Use the save button on the WCC after ingesting the files.
- Leverage the ForceUnlockItem() method on the WCC Ingestion Completed event handler. This will automatically unlock the folder when the upload is complete