Skip to main content
Kofax

MSDTC configuration for KTA

Article # 3043010 - Page views: 29

Issue

The following error appears on web/app server if we delete/modify any BR or Process map:
MSDTC.png

The partner transaction manager has disabled its support for remote/network transactions. (Exception from HRESULT: 0x8004D025)

Solution

If the Application Server and databases are installed on the same server, it is not required to start MSDTC.

When you have scaled out (separate) TotalAgility databases such as Main and Archive, you require the Microsoft Distributed Transaction Coordinator (MSDTC). 
MSDTC has been configured and started on all the machines involved, including the SQL Server(s).

Please refer the installation guide for the detailed steps.

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
KTA 7.10
7.9
7.8
7.7
7.6
ALL ALL N/A

 

Article # 3043010