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Kofax

Many files are created in c:\ProgramData\Kofax\TotalAgility\Generated Documents folder.

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Question / Problem: 

Can you please tell me what the generated documents are used for in file path c:\ProgramData\Kofax\TotalAgility\Generated Documents?
We are having an issue where the generated documents folder is containing many files.

Answer / Solution: 

When the Web Capture Control (WCC) is used, the documents are temporarily added to the Generated Documents folder.
The images are then cleaned up when we use the ‘Save’ option on the WCC.
This is a known issue and was resolved in KTA 7.4.

From past cases with the same issue, there are 2 possible workarounds.
1. Increase the size of the C drive
2. Create a windows script that deletes all files older than 2 days. This can be scheduled to run on a regular basis.
 

Applies to:  

Product Version
KTA 7.3

 

 

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