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Mixed Print OCR engine in Transformation Designer produces Recognize failed Couldnt access profiles error


Question / Problem: 

When attempting to perform the Recognize feature against a test document within the Transformation Designer (using the Mixed Print OCR engine), the following exception is observed:

td error.jpg

This issue occurs using all the out of the box settings for the Mixed Print engine, but may also occur with other settings.  This issue only occurs in the Transformation Designer, this issue does not affect runtime Jobs.


Answer / Solution: 

This is a known software defect submitted under Bug 1471007 (MixedPrint OCR fails in Transformation Designer with 'Couldn't access profiles) against the KTA 7.7 branch.

The official fix is included in Fix Pack 8 for KTA 7.7 and KTA 7.8 or higher.



Applies to:  

Product Version
KTA 7.7



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