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Kofax

No Passive Inputs are shown in the Message Connector Monitor

Article # 3040122 - Page views: 22

Issue

When in the Message Connector monitor site, there are no Passive inputs shown even with Import sources configured within KTA.

empty passive inputs.jpg

Cause

An easy oversight that can cause this issue, is if the Active checkbox shown below has been disabled.

import connection - active checkbox.jpg

 

Solution

Enable the Active checkbox and restart the Message Connector service.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
KTA All      

References

Add any references to other internal or external articles

 

Article # 3040122