Multi line text does not show properly on forms. closing and reopening it leads to data being displayed on a single line instead of on multiple lines.
The issue only occurs when you are copying the value from a single-line text box to a multi-line text box.
The solution would be on the form to take the field that is used to populate the multi line text box and allow it to be a multi line field too. (This is a check box on text fields). This issue would not happen again.
Level of Complexity
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Article # 3039236