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Kofax

Reallocating Job schedules

3018474

Question / Problem: 

A Job Schedule set by a person that is no longer with a company is currently locked. They do not have the login password for that person. They not able to find where that lock would be. Is there a time period after which the Job Schedule will become unlocked again? Any way to remove that lock?

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Answer / Solution: 

Please,  Backup all TotalAgility DBs then run the following update:

update JOB_CREATION_SCHEDULE
set LOCKED_BY = NULL
where SCHEDULE_NAME = 'TestSchedule'

You will need to change the name of the Scheduled Job in the query.

 

Applies to:  

Product Version
KTA 7.x