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The connection to the server failed error message when attempting to Export in Designer


Question / Problem: 

When attempting to export a process or any files using the export function in the designer, the following error is encountered:



Answer / Solution: 

In this particular scenario, this issue occurred when using the Japanese language locate settings within and English Windows Server 2019 operating system.  This is a software bug submitted under Bug ID: 1477165 in KTA  

This will be resolved in a future version of KTA.  

The workaround is to switch the language locale settings to English, then attempt to export Process and/or specific files.



Applies to:  

Product Version
KTA 7.7



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