Skip to main content
Kofax

Unable to cast object of type 'System.DBNull' to type 'System.Byte[]... error when opening Scan Create New Job form in KTA.

Summary

13464

Question / Problem

When opening the Scan Create New Job form in the TotalAgility WorkQueue the following error is displayed.

"Unable to cast object of type 'System.DBNull' to type 'System.Byte[]'. In the event you require technical assistance please reference action: ScanControlLoadBatchAction".

Is there a fix for this error?

Answer / Solution

This error can occur when the extraction and classification groups do not belong to a category. Verify that the extraction and classification groups are assigned to a category then try the form again.

Keywords: article, kb, knowledgebase, KTA, totalagility, error SCNJ