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Kofax

Why is extraction failing with Excel?

Article # 3039819 - Page views: 27

Issue

Why is extraction failing with Excel?

 

Cause

For Excel files, KTA works with what is defined as the print area. To see what KTA is working with, open the file in Excel and go to Print Preview.

 

Solution

To correct this, the column widths need to be adjusted, the document put in landscape, etc. so that the desired data is visible. 

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
KTA 7.x      

 

References

Add any references to other internal or external articles

 

 

Article # 3039819
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