Why is our AZL locator failing when we switch to OmniPage?

Issue

Why is our AZL locator failing when we switch to OmniPage?  It works fine with FineReader.

 

Cause

Due to the customer's IT requirements, they granted Read access to all non-KTA folders.  The OmniPage folder resides in C:\ProgramData\OmniPage which is on the same level as C:\ProgramData\TotalAgility.

 

Solution

Setting admin privileges to C:\ProgramData\OmniPage resolved the issue.

 

Level of Complexity 

Moderate

 

Applies to  

Product	Version	Build	Environment	Hardware
KTA	7.9

 

References

Add any references to other internal or external articles

 

 

Article # 3039656