Kofax TotalAgility: Error Upgrading from 7.3.2.8 to 7.4

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There is a known issue upgrading from KTA 7.3.2.8 to KTA 7.4 whereby the automatic installer reports the error "Error Upgrading Database Artefacts" and the application event log error reports; "Message: Invalid column name RESET_LIMIT".

Applies To

Upgrade from 7.3.2.8 to KTA 7.4

Behaviour

There is a known issue upgrading from KTA 7.3.2.8 to KTA 7.4 whereby the automatic installer reports the error "Error Upgrading Database Artefacts" and the corresponding application event log error reports "Message: Invalid column name RESET_LIMIT".

Resolution

This issue has been resolved in fix pack 7.3.2.9, therefore in order to upgrade directly to KTA 7.4, first apply fix pack 7.3.2.9 and you will then be able to successfully upgrade to KTA 7.4.