Skip to main content
Kofax

Web Capture Control: Access denied. You must have at least read only access permission on settings ACL

Article # 3047438 - Page views: 121

Issue

When loading the Web Capture Control (WCC) at runtime, users are presented with the below error.

image1.png

Cause

This is caused by the fact the WCC makes a call to retrieve the server settings but the logged-on user doesn't have the required permissions.  The server settings are used in order to initialize the Web Capture Service (WCS) to enable scanning and file import when using the WCC.

 

Solution

If the WCC will be used to only view documents, the below buttons can be disabled in the WCC to prevent this error.

  • File upload
  • Add page from file
  • Select scanner
  • Scan
  • Add page from scanner

However, if you need the scan/file upload capabilities of the WCC then you must grant the user Read Only permissions to get the system settings.

image2.png

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
KTA 7.9      

References

Add any references to other internal or external articles

 

 

Article # 3047438