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Kofax

Why is the Force Valid button greyed out?

Article # 3046057 - Page views: 20

Issue

Why is the Force Valid button grayed out in Validation?

Cause

In this particular instance, the developer unchecked 'Override Problems' permission in the System Settings->User Behavior->Capture Operations for the resource doing Validation.  This removes the permission for the user to force validate all of the fields.  

Solution

Enable the 'Override Problems' permission for the user.

 

Level of Complexity 

Easy, Moderate, High

 

Applies to  

Product Version Build Environment Hardware
KTA 7.x      

 

 

Article # 3046057