Recognize: Unable to load DLL 'FreeForm.dll': The specified module could not be found.
Article # 3018274 - Page views: 293
3018274
Question / Problem:
Got the below error when opening Recognize station right after a fresh installation of eFlow 5.2 on a fresh installed Windows Server 2016 Datacenter.
A workaround was to install C++ 2005 Redistributable but the error did not get fixed
Answer / Solution:
Found a solution to this problem. dumpbin shows that FreeForm.dll depends on VCRUNTIME140.dll. You need to install Microsoft Visual C++ 2015 Redistributable Update 3 (install x86, x64 doesn’t work). I am not sure why I only encounter this problem in Windows Server 2016 though. Below is the download link.
https://www.microsoft.com/en-us/download/details.aspx?id=53587
Enter How to here:
- How to Step 1
- How to Step 2
- How to Step 3
Applies to:
| Product | Version |
|---|---|
| eFlow | 5.2 |