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Kofax

Station GUI is wrong/damaged

Article # 3040592 - Page views: 18

Issue

FilePortal, ScanPortal or Validation Station use a GUI for displaying Layouts. Those Layouts are customizable locally by every User. The Customization of the Layouts can be corrupted or otherwise damaged. When starting a Station with GUI, the Layouts are not shown as expected. 

Solution

Remove the customized Layout from the User Folder. 

  • Stop the Station
  • Go to folder:
    • C:\Users\<UserName>\AppData\Local\Top_Image_Systems_Ltd
  • Remove the folder with the name of the malfunctioning Station
    • DataEntry  = Validation
    • Input = Scan or File Portal
    • efLaunchPro = LaunchPro
  • Start the Station

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
eFLOW 5.x      
eFLOW 6.x      

References

Add any references to other internal or external articles

 

Article # 3040592
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