What to do when eFlow sporadically says 'Activation period expired' on a License that has been activated long time ago
Article # 3022193 - Page views: 332
Question / Problem:
Sometimes eFlow stops working and the cause is a false claim 'Activation period expired' (while the license had been activated long before).
A workaround for just bringing the production site up is IISReset. But this will not prevent the error from reocurring. Is there a long term solution?
Answer / Solution:
Typically this errror happens when the AppPoolUser is a defined technical user-id (rather than the standard AppPoolIdentity)
When you change the IIS Parameters as follows, the problem will probably not reappear:
IIS Parameter changed (in the TISAppPool Advanced Properties):
Idle Time 0,
Load User profile -> True
DisableOverlappedRecycle -> True
Enter How to here:
- open InetMgr.exe (IIS Management GUI)
- rightclick TisAppPoo and set the parameters as in the screenshot
- OK and Close and Recycle the AppPool (or IISReset).