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Kofax

eFlow 5.1 SP1 - PageOCR

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Question / Problem: 

I’m getting this error when running pageOCR (OCE/Expervision) on some images: 2015-03-11 16:37:48,874 [15] ERROR Source App: efProcessShell.exe, Message: TiS.Core.TisCommon.TisException: Failed Tip operation. RC = 2 at TiS.RecognitionServices.FullPageOCRService.FullPageOCRService.HandleTipServiceResourceCode(Int32 rc, Int32 fileId) at TiS.RecognitionServices.FullPageOCRService.FullPageOCRService.CreateTifFileHandles(ITisFullPageOCRConfig ocrParams, String tifFullPath, String targetTifFullPath, Int32& sourceTifFileId, Int32& targetTifFileId) at TiS.RecognitionServices.FullPageOCRService.FullPageOCRService.RunCollection(ITisCollectionData collectionData, ITisFullPageOCRConfig ocrParams, Func2 validPage) at TiS.RecognitionWorkflow.Activity.PageOCR.PageOCRActivity.RunService(NativeActivityContext context, FullPageOCRService pageOcrService) at TiS.RecognitionWorkflow.RecognitionActivity1.Continue(NativeActivityContext context, Bookmark bookmark, Object obj) at System.Activities.Runtime.BookmarkCallbackWrapper.Invoke(NativeActivityContext context, Bookmark bookmark, Object value) at System.Activities.Runtime.BookmarkWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

Answer / Solution: 

Found the root cause.

I was using ePortal to import these PDFs. The PDFs’ names contains a couple of dots (‘.’).

I can still View Collection from Control. TIF is present in dynamic file.

I’ll log a bug later for this. eFlow should either: - Prevent importing files with invalid name or - Import and process it successfully all the way through

 

Applies to:  

Product Version
eFlow 5.1 SP1

 

 

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