QAID # 13416 Published
Question / Problem:
I am running the Knowledge Base Learning Server (KBLS), and receive the following error message:
"Failed to load project, because: This file was saved by a newer version of the "Specific Knowledge Base Algoithm" extraction method".
How can I resolve this issue?
Answer / Solution:
Two possible causes are:
- Corrupt KTM Project. This may have been caused by copying project files/folders.
A recommended step for a similar or exact iteration of a project is to perform a Save project as, with the copy of the current project being named differently. It may also be recommended to have a separate project folder as well.
- Corrupt Online Learning Directory.
This can be resolved by creating a new Online Learning Directory (QAID 13215).
It is recommended at this point to revert to a previous backup of a project, or another working iteration of the copied project.
|AXPRO||3.5||KB Learning Server|
|AXPRO||4.0||KB Learning Server|
|AXPRO||4.5||KB Learning Server|