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I am running the Knowledge Base Learning Server (KBLS); and receive the following error message: "Failed to load project; because: This file was saved by a newer version of the "Specific Knowledge Base Algoithm" extraction method" . How ca

13416

QAID # 13416 Published

Question / Problem:

I am running the Knowledge Base Learning Server (KBLS), and receive the following error message:

"Failed to load project, because: This file was saved by a newer version of the "Specific Knowledge Base Algoithm" extraction method".

How can I resolve this issue?

Answer / Solution:

Two possible causes are:

  • Corrupt KTM Project. This may have been caused by copying project files/folders.
    A recommended step for a similar or exact iteration of a project is to perform a Save project as, with the copy of the current project being named differently. It may also be recommended to have a separate project folder as well.
  • Corrupt Online Learning Directory.
    This can be resolved by creating a new Online Learning Directory (QAID 13215).

It is recommended at this point to revert to a previous backup of a project, or another working iteration of the copied project.

Applies to:

Product Version Category
AXPRO 3.5 KB Learning Server
AXPRO 3.5 Project Builder
AXPRO 4.0 KB Learning Server
AXPRO 4.0 Project Builder
AXPRO 4.5 KB Learning Server
AXPRO 4.5 Project Builder
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