QAID # 11450 Published
Question / Problem:
A project has been configured with subclasses to extract data using an Invoice Group Locator. When an image is being tested in Project Builder, images classified as the subclass type are not extracting data from this locator.
What may be a possible cause of this issue?
Answer / Solution:
This issue can occur when the knowledgebase files (kbo, kba, or kbi) files are not mapped to the subclass in project settings.
To associate the knowledgebase files with the subclass:
- Open Project Settings.
- Click the Knowledgebase Tab.
- Under Knowledgebase List, select the appropriate class/subclass.
- Check the appropriate knowledgebase (kbo, kba, or kbi) file.