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Kofax

How can the session timeout period be changed for KTM Thin Client Validation?

13529

QAID # 13529 Published 

Question / Problem:

How can the session timeout period be changed for KTM Thin Client Validation?

Answer / Solution:

The default timeout session for KTM Thin Client Validation is 20 minutes. If this value needs to be changed, it needs to be changed in both the web.config file and the properties of the Application Pool in IIS.

web.config

The web.config file is located in the directory that contains the Thin Client Web site files. In a default installation, the file will be located in C:\Program Files\Kofax\Transformation\ThinClientServer\.

The following tag from the web.config file contains the timeout value:

<sessionState mode="Custom" customProvider="MultiThreadedSesionStateStoreProvider" cookieless="false" timeout="20">

Application Pool

To confirm which Application Pool is used by the Thin Client, right-click on the Thin Client Web site in IIS, and select Properties. Select the Home Directory tab. The Application Pool in use is listed at the bottom of the tab. Close the Web site properties.

Right-click and select Properties on the Application Pool in use by the Thin Client Web site. Select the Performance tab. Update the Idle Timeout value with the desired timeout.

Applies to:

Product Version Category
AXPRO 4.5 Web Validation