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Kofax

Debug Logging for KTM Validation on Client Workstations

Article # 3033988 - Page views: 73

Article # 3033988 - Page views: 73

Issue

We have setup KTM debug logging on the KTM server -  by going to "KTM - Service Configuration" and setting the - Log level for Validation - to "Debug" and restarted the Server Scheduler Service and log files are created on the Server. 

But on client workstations in location C:\ProgramData\Kofax\Capture\Local\Logs\ are empty. 

 

Solution

On the Client Workstation.

1. Log into the Registry. Go to: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Kofax\Transformation\4.0\Logging

2. Add the module as new string, e.g. "Validation"

3. Set it to "Debug"

This should now repopulate the KTM debug logs on the client after restarting the services.

 

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
KTM  6.3 6.3.1.6 ALL N/A

References

N/A

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