We have setup KTM debug logging on the KTM server - by going to "KTM - Service Configuration" and setting the - Log level for Validation - to "Debug" and restarted the Server Scheduler Service and log files are created on the Server.
But on client workstations in location C:\ProgramData\Kofax\Capture\Local\Logs\ are empty.
On the Client Workstation.
1. Log into the Registry. Go to: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Kofax\Transformation\4.0\Logging
2. Add the module as new string, e.g. "Validation"
3. Set it to "Debug"
This should now repopulate the KTM debug logs on the client after restarting the services.
Level of Complexity