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I am trying to run KTM Server; and I receive the following error message: "There was no endpoint listening at net.pipe://localhost/EPP7-76258cb3-895e-4c46-a529-029ba27bd57f that could accept the message. This is often caused by an incorre

14948

QAID # 14948 Published

Question / Problem:

I am trying to run KTM Server, and I receive the following error message:

"There was no endpoint listening at net.pipe://localhost/EPP7-76258cb3-895e-4c46-a529-
029ba27bd57f that could accept the message. This is often caused by an incorrect
address or SOAP action. See InnerException, if present, for more details. [RunLoop at
offset 114 in file:line:column :0:0"

I receive this message in the logs no matter if I run KTM Server as a module/application, or as an unattended service.
How can I resolve this issue?

Answer / Solution:

  1. Open Internet Explorer.
  2. Go to Tools ¦ Internet Options.
  3. Click on the Advanced tab.
  4. Scroll down, and uncheck (unset) the "Check for Publisher's Certificate Revocation" and the "Check for Server Certificate Revocation" options.
  5. Restart the Kofax Transformation Modules - Server Scheduler Service.

NOTE: Make sure to make the above changes while logged in with the account being specified to run the KTM Services

This error message will be present in the KTM logs and the KTM Server Scheduler logs. Other iterations of this error include:

This error message will be present in the KTM logs and the KTM Server Scheduler logs.

Other iterations of this error include:

ExtractionProcessProxy | There was no endpoint listening at net.pipe://localhost/
that could accept the message. This is often caused by an incorrect address or SOAP
action.
Could not connect to net.tcp://localhost:5000/SchedulerSessionPipe. The connection
attempt lasted for a time span of 00:00:00.9844002. TCP error code 10061: No
connection could be made because the target machine actively refused it
127.0.0.1:5000.
BatchProcessingProxy 1 | There was an error reading from the pipe: The pipe has been
ended. (109, 0x6d).
BatchProcessingProxy 1 | The communication object,
System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because
it is in the Faulted state.
Could not connect to net.tcp://localhost:5000/SchedulerSessionPipe. The connection
attempt lasted for a time span of 00:00:00.9844065. TCP error code 10061: No
connection could be made because the target machine actively refused it
127.0.0.1:5000.

Applies to:

Product Version Category
AXPRO 5.0 Configuration
AXPRO 5.0 Installation
AXPRO 5.0 Server
AXPRO 5.5 Configuration
AXPRO 5.5 Installation
AXPRO 5.5 Server