QAID # 15743 Published
Question / Problem:
I have installed KTM 5.5, and, when trying to register the KTM Statistics Export Connector, I receive the following error message:
"Could not register export connector. Filename: C:\Program Files\Kofax\CaptureSS\ServLib\Bin\KTMStatisticRelease.inf Connector name: KTM Statistics. The DLLRegister() call failed.
How can I resolve this issue?
Answer / Solution:
Resolve this issue by re-registering the DLL using Regserv32.exe.
The DLL is located at:
Then register the KTM Statistics Export Connector in the Kofax Capture Administration module.