The feature introduce on fix pack 5 for KTM 6.2 is not working with KTM 6.3 or 6.4
1195886 - Batch open window always shows page and document counts of the corresponding batches
It is now possible to hide both the page count and document counts from the Open Batch Window on all Rich client user modules.
This includes Document Review, Correction, Validation, and Verification only.
The syntax was changed and enhanced in KTM 6.3 and 6.4 and it's detailed in the KTM Admin Guide
To solve the problem used the following syntax and also including the link to the documentation
<HiddenColumn Name="ColDocumentCount" />
<HiddenColumn Name="ColPageCount" />
Also the script is in below help document. please refer it.
Level of Complexity
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