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Kofax

While processing a Batch through KTM Server; I receive the error message: Error in function ProcessBatch: #01 The open operation did not complete within the allotted timeout of 00:10:00. The time allotted to this operation may have been a

17977

QAID # 17977 Published

Question / Problem:

While processing a Batch through KTM Server, I receive the error message:

Error in function ProcessBatch: #01 The open operation did not complete within the
allotted timeout of 00:10:00. The time allotted to this operation may have been a
portion of a longer timeout.

Answer / Solution:

This problem was seen, if there is already another application running on (the default) port 5000.

This problem can be solved by freeing up port 5000 for the KTM Server Scheduler Service or changing the Server Scheduler Service to another port.

To change the port, create a new String Value named SchedulerCommunicationPort under the KEY_LOCAL_MACHINE\SOFTWARE\Kofax\Transformation\4.0\Server Registry Key.

Applies to:

Product Version Category
AXPRO 5.0 Installation
AXPRO 5.5 Installation