When trying to run Kofax Transformation Modules (KTM) Server as a service; I receive the following error message: "Error loading project: Creating an instance of the COM component with CLSID {1050A40F-98D2-41D3-9AA3-4FD598D460FA} from the IClassFacto

Question / Problem:

When trying to run Kofax Transformation Modules (KTM) Server as a service, I receive the following error message:

"Error loading project: Creating an instance of the COM component with CLSID {1050A40F-98D2-41D3-9AA3-4FD598D460FA} from the IClassFactory failed due to the following error: 80004005."

How can I resolve this issue?

Answer / Solution:

The recommended method of setting up KTM Server as a service is to use the KTM Service Configuration.

For the KTM Server to be set up as a service correctly:

1. The Batch Processing Service needs to be set up as Automatic, started, and with the correct credentials.
2. The Extraction Services need to be left unstarted and set to Manual, with the correct credentials as well.

Applies to: