When trying to run Kofax Transformation Modules (KTM) Server as a service; I receive the following error message: "Error loading project: Creating an instance of the COM component with CLSID {1050A40F-98D2-41D3-9AA3-4FD598D460FA} from the IClassFacto
13501
QAID # 13501 Published
Question / Problem:
When trying to run Kofax Transformation Modules (KTM) Server as a service, I receive the following error message:
"Error loading project: Creating an instance of the COM component with CLSID {1050A40F-98D2-41D3-9AA3-4FD598D460FA} from the IClassFactory failed due to the following error: 80004005."
How can I resolve this issue?
Answer / Solution:
The recommended method of setting up KTM Server as a service is to use the KTM Service Configuration.
For the KTM Server to be set up as a service correctly:
- The Batch Processing Service needs to be set up as Automatic, started, and with the correct credentials.
- The Extraction Services need to be left unstarted and set to Manual, with the correct credentials as well.
Applies to:
Product | Version | Category |
---|---|---|
AXPRO | 3.1 | Configuration |
AXPRO | 3.1 | Server |
AXPRO | 3.5 | Configuration |
AXPRO | 3.5 | Server |
AXPRO | 4.0 | Configuration |
AXPRO | 4.0 | Server |
AXPRO | 4.5 | Configuration |
AXPRO | 4.5 | Server |