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KTM Server appears to be using the Default Configuration Set

Article # 3026510 - Page views: 33

Issue

KTM Configuration Sets in KTM Server appear to be using the default configuration and ignores my configuration set.

Solution

  1. Make sure that the acconfig.xml file was updated to use the configuration. Details:
    https://docshield.kofax.com/KTM/en_U...oaProject.html
  2. Please note that the configuration set name is case-sensitive in the acconfig.xml file. (Problem was reported in Bug 1142947)
  3. Restart of KTM Server and Knowledgebase Server is required afterwards

 

Applies to  

Product Version Build Environment Hardware
KTM 6.2      
KTM 6.3  

 

 
KTM 6.4      

References

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