After logging in to Thin Client; the following error occurs: Error Loading Batch "An errror occured while searching for available batches. Cannot retrieve list of available batches. Unable to cast object of type 'System.ServiceModel.Faul
21749
QAID # 21749 Published
Question / Problem:
After loggging in to Thin Client, the following error occurs:
Error Loading Batch "An errror occured while searching for available batches. Cannot
retrieve list of available batches. Unable to cast object of type
'System.ServiceModel.FaultException' to type 'System.ServiceModel.FaultException' 1[Kofax.KTS.Module.Capture.Interface.CaptureModelException'.
Answer / Solution:
This error occurs if one, but not both, Fix Pack 7 for KTM 6.1 or Fix Pack 7 for Thin Client Server is installed. Both fix packs are required.
Applies to:
Product | Version | Category |
---|---|---|
AXPRO | 6.1 | Installation |