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Kofax

After updating a project from version 5.5 to 6; the following error occurs when opening the .fpr file: The document subset 'genericsamples' does not exist . How can I resolve this issue?

21730

QAID # 21730 Published

Question / Problem:

After updating a project from version 5.5 to 6, the following error occurs when opening the .fpr file:

The document subset 'genericsamples' does not exist. How can I resolve this issue?

Answer / Solution:

You can rename the DocStorage.ds file in the Online Learning Path, then KBLS will create a new one.

Please note an associated side effect: You will lose the information about the documents which were collected since the last import, but the documents will still persist on disk, and not be cleaned up.

Applies to:

Product Version Category
AXPRO 5.5 Installation
AXPRO 6.0 Installation
AXPRO 6.1 Installation