Attempting to log in to KTM Thin Client Validation; I receive the error message: Object Reference not set to an instance of an object . How can I resolve this issue?

22821

QAID # 22821 Published

Question / Problem:

Attempting to log in to KTM Thin Client Validation, I receive the error message:

Object Reference not set to an instance of an object. How can I resolve this issue?

This issue was seen with KTM 6.2 with activated Single Sign-On (SSO), and resolved by installing Fix Pack 1 for KTM 6.2.