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Attempting to log in to KTM Thin Client Validation; I receive the error message: Object Reference not set to an instance of an object . How can I resolve this issue?

22821

QAID # 22821 Published

Question / Problem:

Attempting to log in to KTM Thin Client Validation, I receive the error message:

Object Reference not set to an instance of an object. How can I resolve this issue?

Answer / Solution:

This issue was seen with KTM 6.2 with activated Single Sign-On (SSO), and resolved by installing Fix Pack 1 for KTM 6.2.

Applies To:

Product Version Category
AXPRO 5.0 Server
AXPRO 5.5 Server
AXPRO 6.0 Server
AXPRO 6.1 Server
AXPRO 6.1 Server
AXPRO 6.2 Server