QAID # 14987 Published
Question / Problem:
I am trying to edit an Advanced Zone Locator (AZL) in Kofax Transformation Modules (KTM) 5.0.
While trying to create Background Removal Information, I receive the following error message:
"Error while creating background removal information: fox exception: index(739) Out of Range (0-2)"
How can I resolve this issue?
Answer / Solution:
This issue has been caused by a break in association with the samples specified for the AZL.
In order to resolve this issue, delete the current samples specified for the AZL, and re-import them from a location that the currently logged-in user has sufficient permissions to.