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Kofax

In KTM Server; the following error is occurring with larger Batches with Kofax Capture 9.0: "Error in function ProcessResults: #01 [3022] KdoLib: Duplicate value in index; primary key; or relationship. Changes were unsuccessful.: ORA-00001: unique constraint (KFADMIN.BATCHFIELDPRIMARY1) violated" .

QAID # 13703

QAID # 13703 Published

Question / Problem:

In KTM Server, the following error is occurring with larger Batches with Kofax Capture 9.0:

"Error in function ProcessResults: #01 [3022] KdoLib: Duplicate value in index, primary key, or relationship. Changes were unsuccessful.: ORA-00001:  unique constraint (KFADMIN.BATCHFIELDPRIMARY1) violated".

Answer / Solution:

This error is caused by an issue with the Kofax Capture 9.0 database while in Oracle configuration.

This has been reported as a defect under SPR 66937.

The issue has been addressed by a patch that was designed for Kofax Capture 9.0. Please contact your first-level support team / Kofax Certified Solution Provider, providing them the SPR number above.

Applies to:

Product Version Category
AXPRO 4.5 Server
AXPRO 5.0 Server
CAPTURE 9.0 Database
CAPTURE 9.0 Installation