QAID # 13703 Published
Question / Problem:
In KTM Server, the following error is occurring with larger Batches with Kofax Capture 9.0:
"Error in function ProcessResults: #01  KdoLib: Duplicate value in index, primary key, or relationship. Changes were unsuccessful.: ORA-00001: unique constraint (KFADMIN.BATCHFIELDPRIMARY1) violated".
Answer / Solution:
This error is caused by an issue with the Kofax Capture 9.0 database while in Oracle configuration.
This has been reported as a defect under SPR 66937.
The issue has been addressed by a patch that was designed for Kofax Capture 9.0. Please contact your first-level support team / Kofax Certified Solution Provider, providing them the SPR number above.