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Kofax

When trying to logon to Kofax Transformation Modules ThinClient Validation; the following error is displayed:

22094

QAID # 22094 NOT Published 

QAID # 22094 NOT Published

Please do NOT provide the article number (QAID) and/or URL of this Knowledgebase article or its contents to external customers, as it is NOT Published and/or * INTERNAL ONLY *.

Question / Problem:

When trying to logon to Kofax Transformation Modules ThinClient Validation, the following error is displayed:

"The OEM config class "Kofax.OEM.Product.OEMKTSValidationInfo" does not support the IOEM interface."

How can this be resolved?

Answer / Solution:

This error is shown, if the below file is missing for some reason:

"C:\Program Files (x86)\Kofax\Transformation\ThinClientServer\bin\Kofax.OEM.Product.dll"

As a possible workaround, copy the same file from: C:\Program Files (x86)\Kofax\Capture\Bin\Transformation to the above folder.

Applies To: 

Product Version Category
AXPRO 3.0 Server
AXPRO 3.1 Server
AXPRO 3.5 Server
AXPRO 4.0 Server
AXPRO 4.5 Server
AXPRO 5.0 Server
AXPRO 5.5 Server
AXPRO 6.0 Server
AXPRO 6.1 Server
AXPRO 6.1 Server