QAID # 13508 Published
Question / Problem:
Why do I receive a Runtime error when installing Kofax Transformation Modules (KTM) 4.5 on top of Kofax Capture (KC) 9 on a workstation (client/server installation).
The initial error is followed by:
"Kofax Transformation Modules Correction cannot be automatically registered because of an unknown error. Please register manually.
Error code (RegAscEx.exe): -529697949"
Answer / Solution:
It has been observed that having a program named CapaInstaller installed and enabled on the client workstation can cause this issue. Under such a scenario, disabling the program should allow the installation to complete without error.
CapaInstaller BITS is built on top of Microsoft Background Intelligent Transfer Service (BITS) as a way of enabling CapaInstaller components and scripts to use BITS download. CapaInstaller BITS consists of a Windows service and a set of components (DLL files/Assemblies).