Skip to main content
Kofax

Why do I receive the error message; Extraction failed because: The execution of a locator method failed. Class = "xxx"; Locator = "xxx"; Original error message: StructuredException. The thread tried to read from or write to a virtual address for whic

16045

QAID # 16045 Published 

Question / Problem:

Why do I receive the error message,

Extraction failed because: The execution of a locator method failed. Class = "xxx", Locator = "xxx", Original error message: StructuredException. The thread tried to read from or write to a virtual address for which it does not have the appropiate access,

when I use zone locators in old imported KTM projects?

Answer / Solution:

This is a known problem in Kofax Transformation Modules 5.

The workaround is to recreate all zone locators or upgrade the version from Kofax Transformation Modules 5 to 5.5.

This problem is fixed in version 5.5 or higher.

Applies to:

Product Version Category
AXPRO 3.0 Project Builder
AXPRO 3.1 Project Builder
AXPRO 3.5 Project Builder
AXPRO 4.0 Project Builder
AXPRO 4.5 Project Builder
AXPRO 5.0 Project Builder