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Unable to OCR/Recognize images using Kofax Clarity Engine in KTM Project Builder

Article # 3045233 - Page views: 57

Issue

When trying to OCR/recognize images in KTM Project builder using the Clarity Engine, the following error is returned (snippet):

The request is missing an valid API Key.  (403 - PERMISSION_DENIED)

 

 

Solution

  1. Kofax Clarity is only supported on Windows 2016 or above Operating System.
  2. Create the below Registry entries if they do not exist:

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319]

"SystemDefaultTlsVersions"=dword:00000001

"SchUseStrongCrypto"=dword:00000001

 3.Restart Project builder and KTM Services

 4. Confirm that the Clarity feature no longer errors

 

Level of Complexity 

High

 

Applies to  

Product Version Build Environment Hardware
Kofax Transfomation Module

6.4

 

     

References

Add any references to other internal or external articles

 

 

Article # 3045233
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