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Kofax

Unable to reconnect (re-login) when using KTM Thin Client, from the web page

Article # 3036648 - Page views: 73

Issue

From the KTM Thin Client, diconnecting (logging out) from the web page. Landed to the web page when a button "reconnect" (Log On) can be used. When using this button to reconnect, error appears and not able to connect. workaround is to close the browser, launch and connect again.

 

Solution

The issue related to logoutToken in session was resolved in Fixpack 8. Please install it or later.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax Transformation Modules 6.4      

References

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