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Kofax

In KTM Validation; the floating document viewer docks as soon as another Document is selected.

18721

QAID # 18721 Published

Question / Problem:

In KTM Validation, the floating document viewer docks as soon as another Document is selected.

Answer / Solution:

This is working as designed, because it is a configuration setting.

To resolve this issue, run Project Builder and edit the validation design:

  • On the left is a button to configure the document viewer properties.
  • Set "docking" to "none" instead of "right" and it will longer change the position.
    (Of course, you need to save the project and publish it, and update the Batch or create a new Batch.)

Applies to:

Product Version Category
AXPRO 4.0 Validation
AXPRO 4.5 Validation
AXPRO 5.0 Validation
AXPRO 5.5 Validation
AXPRO 6.0 Validation

Keywords: document viewer on second screen jumps or switches back or reset when you click the next document