Tthe Document Viewer in KTM Validation and/or Test Validation in Project Builder seem to be missing and I cannot make them show up using the options in the View menu. How can I resolve this issue?

Question / Problem:

Tthe Document Viewer in KTM Validation and/or Test Validation in Project Builder seem to be missing and I cannot make them show up using the options in the View menu.

How can I resolve this issue?

Answer / Solution:

1. Close KTM Validation / Project Builder (you may need to force close via Windows Task Manager).
2. Delete the following Registry Keys:
   HKEY_CURRENT_USER\Software\Kofax\Transformation\4.0\Validation
   (including HKEY_CURRENT_USER\Software\Kofax\Transformation\4.0\Validation\Validation) HKEY_CURRENT_USER\Software\Wow6432Node\Kofax\Transformation\4.0\Validation
3. Delete the following file:
   C:\ProgramData\Kofax\Transformation\<Validation_Docking_XML_File>
4. Add the following Key:
   HKEY_CURRENT_USER\Software\Kofax\Transformation\4.0\Validation
   Add the following String Value to the Key:
   string = SaveInRegistry
   value = 0

Re-open the project and the problem should be fixed.

Applies to: