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Kofax

Tthe Document Viewer in KTM Validation and/or Test Validation in Project Builder seem to be missing and I cannot make them show up using the options in the View menu. How can I resolve this issue?

17746

QAID # 17746 Published

Question / Problem:

Tthe Document Viewer in KTM Validation and/or Test Validation in Project Builder seem to be missing and I cannot make them show up using the options in the View menu.

How can I resolve this issue?

Answer / Solution:

  1. Close KTM Validation / Project Builder (you may need to force close via Windows Task Manager).
  2. Delete the following Registry Keys:
    HKEY_CURRENT_USER\Software\Kofax\Transformation\4.0\Validation
    (including HKEY_CURRENT_USER\Software\Kofax\Transformation\4.0\Validation\Validation) HKEY_CURRENT_USER\Software\Wow6432Node\Kofax\Transformation\4.0\Validation
  3. Delete the following file:
    C:\ProgramData\Kofax\Transformation\<Validation_Docking_XML_File>
  4. Add the following Key:
    HKEY_CURRENT_USER\Software\Kofax\Transformation\4.0\Validation
    Add the following String Value to the Key:
    string = SaveInRegistry
    value = 0

Re-open the project and the problem should be fixed.

Applies to:

Product Version Category
AXPRO 5.5 Validation