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Kofax

Why might a Kofax Capture 8.0 Remote Site using only KTM Validation throw the following error at during RSA upload: (4913)ACISV: You do not have sufficient station licenses of the type "KCN Server Remote Site." ?

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Question / Problem:

Why might a Kofax Capture 8.0 Remote Site only using KTM Validation throw the following error at during RSA upload:

(4913)ACISV: You do not have sufficient station licenses of the type "KCN Server Remote Site."?

Answer / Solution:

Because KTM Validation does not require a Station license, a profile for a Remote Site not using any other modules might have no Station licenses assigned.

A Remote Site requires either a Concurrent Station, Full Station, or KCN Server Remote Site license. This check will be performed at Batch upload in the RSA.

If you encounter this issue, assign either a Concurrent Station license or Full Station license to the Remote Site Profile.

If the above steps to not resolve the issue, try:

  1. Unpublish (disable) the KTM-configured Batch Class(es) even if they are not assigned to that Remote Site’s Profile.
  2. Perform a full synch from the problem Remote Site.
  3. Confirm that the error no longer occurs.
  4. Republish the Batch Classes.
  5. Perform another full synch and check if the error stops.

Applies to: 

Product Version Category
AXPRO 3.5 Validation
AXPRO 4.0 Validation
AXPRO 4.5 Validation
CAPTURE 8.0 ACIS
CAPTURE 8.0 KCNS