Question / Problem:
Kofax Express 3.2 fails to export a large batch and reports the following error: Insufficient Memory
Answer / Solution:
Due to memory limitations, Kofax Express 3.2 can fail to export a high number of images if the total file size exceeds 500 MB. This issue has been documented in TFS #675895 and in the Kofax Express 3.2 Release Notes.
To resolve this issue:
- Close Kofax Express
- Navigate to the following folder:
C:\ProgramData\Kofax\Kofax Express 3.2
App.AppProfilein a text editor such as Notepad.
- Locate the following line near the end of the file:
- Set the CreateImageDocumentsInMemory value to False:
- Restart Kofax Express.