Question / Problem:
In Kofax Express 3.2, exporting a PDF file with OCR enabled results in the following error message:
Export failed:12001 The following file could not be created due to an internal error: C:\Users\ScanOp2\Desktop\filename.PDF Error -9999: An error occurred while exporting the document. Exception: 'Internal program error:.\src\FineNet\ParallelProcessorSettings.cpp, 69.'.
Answer / Solution:
This could be due to file corruption of 'ParallelProcessorSettings.cpp'.
To resolve this issue, perform a repair installation of Kofax Express 3.2 or an upgrade if possible.